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Booking Terms and Conditions

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Plan Changes. So Have Our Policies.

COVID-19 Cancellation Policy

We understand that the situation is still uncertain. As such, Our Jungle House can provide you with the options below:

Reschedule: Change your booking dates to later without any charge.

Credit Note: Full amount of your deposit, valid until 31st December 2023, usable by yourself or friends.

Please note that when you reschedule or rebook using credit note, choice of room and the availability will be based on first come first serve. You may have to pay any differences in price, if any, as our room rates are varies by room types and seasons.

Refund:
If you request for a refund, a fee of 20% (THB400 minimum) will be retained for the administrative fees. Payment can be made via PayPal or return to your credit card.

Normal Cancellation Policy

Applicable for the normal situation.

Full Refund:
More than 30 calendar days' notice, refunds will be made and a fee of 20% (THB400 minimum) will be retained for handling and banking fees. Payment will be made via either PayPal or return to your credit card.

50% Refund
Within 30 days of arrival: 50 % refund will be made via either PayPal or return to your credit card.

No Refund:
3 calendar days or less notice, no refunds will be provided nor will your deposit be able to be used in any way for future visits.

No shows or early check out:
The deposit amounts will not be refunded.